February 11, 2025
TMX IP Notice 2025-032

TMX Group

TMX Information Processor

Telecommunications Issue Impacting TMX IP NEO Data from TCF Site

Attention TMX Information Processor Clients

Due to NEO experiencing an issue with their Network Service Provider, TMX-IP experienced permanently missed messages on NEO data at the Toronto (TCF) location.

As a result, NEO data has been removed from the CBBO and CBBO-P from the Toronto location.

All feeds from the Markham (MCC) location are unaffected.

Feeds Affected: CDF-AEQ, CBBO, CBBO-P, CDB, CLS

Site(s) Impacted: TCF

Customer Action: Clients are advised to consume data for the above-impacted feeds from the Markham (MCC) location for the remainder of the day.